Mobility App and Citizens: Views from Jakarta
- Research
This report shares the research of IDIN Summer Research Fellow Ying Gao, who conducted research on innovations in informal urban transportation in Jakarta, Indonesia. She investigated how the introduction of a novel ride-hailing app for informal transit services was impacting various stakeholders in the system, while also mapping out these stakeholders, their relationships to one another, and their roles within the complex system of urban transportation provision.